Shared Administrative Associate (OA) 12 Month Register (Amended)
Anchorage, AK  / Birmingham, AL  / Huntsville, AL  / Mobile, AL  / Montgomery, AL  / Fayetteville, AR  / Little Rock, AR  / Glendale, AZ  / Mesa, AZ  / Phoenix, AZ  / Tucson, AZ  / Bakersfield, CA  / Camarillo, CA  / Carpinteria, CA  / El Monte, CA  / Fairfield, CA  / Fresno, CA  / Glendale, CA  / Laguna Niguel, CA  / Long Beach, CA  / Los Angeles, CA  / Oakland, CA  / Palm Springs, CA  / Sacramento, CA  / San Bernardino, CA  / San Diego, CA  / San Francisco, CA  / San Jose, CA  / San Marcos, CA  / San Mateo, CA  / San Rafael, CA  / Santa Ana, CA  / Santa Clarita, CA  / Santa Maria, CA  / Santa Rosa, CA  / Stockton, CA  / Woodland Hills, CA  / Denver, CO  / Westminster, CO  / Hartford, CT  / New Haven, CT  / Norwalk, CT  / Washington, DC  / Newark, DE  / Daytona Beach, FL  / Fort Myers, FL  / Jacksonville, FL  / Lakeland, FL  / Melbourne, FL  / Miami, FL  / Ocala, FL  / Orlando, FL  / Pensacola, FL  / Plantation, FL  / Port St. Lucie, FL  / St. Petersburg, FL  / Sarasota, FL  / Tampa, FL  / West Palm Beach, FL  / Atlanta, GA  / Decatur, GA  / Macon, GA  / Savannah, GA  / Smyrna, GA  / Honolulu, HI  / Des Moines, IA  / Boise, ID  / Chicago, IL  / Downers Grove, IL  / Fairview Heights, IL  / Matteson, IL  / Orland Park, IL  / Schiller Park, IL  / Springfield, IL  / Carmel, IN  / Indianapolis, IN  / Merrillville, IN  / Overland Park, KS  / Wichita, KS  / Florence, KY  / Lexington, KY  / Louisville, KY  / Baton Rouge, LA  / Lafayette, LA  / Monroe, LA  / New Orleans, LA  / Shreveport, LA  / Andover, MA  / Boston, MA  / Brockton, MA  / Lowell, MA  / Southborough, MA  / Springfield, MA  / Worcester, MA  / Annapolis, MD  / Baltimore, MD  / Rockville, MD  / Augusta, ME  / South Portland, ME  / Ann Arbor, MI  / Detroit, MI  / Farmington Hills, MI  / Flint, MI  / Grand Rapids, MI  / Pontiac, MI  / Bloomington, MN  / St. Paul, MN  / Chesterfield, MO  / Lees Summit, MO  / St. Louis, MO  / Springfield, MO  / Gulfport, MS  / Jackson, MS  / Missoula, MT  / Charlotte, NC  / Fayetteville, NC  / Greensboro, NC  / Greenville, NC  / Raleigh, NC  / Wilmington, NC  / Fargo, ND  / Omaha, NE  / Manchester, NH  / Nashua, NH  / Portsmouth, NH  / Cherry Hill, NJ  / Edison, NJ  / Freehold, NJ  / Mays Landing, NJ  / Mountainside, NJ  / Paramus, NJ  / Parsippany, NJ  / Springfield, NJ  / Trenton, NJ  / Albuquerque, NM  / Santa Fe, NM  / Las Vegas, NV  / Reno, NV  / Albany, NY  / Bethpage, NY  / Bronx, NY  / Brooklyn, NY  / Buffalo, NY  / Holtsville, NY  / New Windsor, NY  / New York, NY  / Rochester, NY  / Syracuse, NY  / White Plains, NY  / Cincinnati, OH  / Columbus, OH  / Dayton, OH  / Independence, OH  / Oklahoma City, OK  / Tulsa, OK  / Portland, OR  / Salem, OR  / Bethlehem, PA  / Horsham, PA  / King of Prussia, PA  / Media, PA  / Monroeville, PA  / Philadelphia, PA  / Pittsburgh, PA  / Scranton, PA  / Washington, PA  / York, PA  / Guaynabo, PR / Providence, RI  / Warwick, RI  / Columbia, SC  / Greenville, SC  / North Charleston, SC  / Sioux Falls, SD  / Chattanooga, TN  / Franklin, TN  / Knoxville, TN  / Memphis, TN  / Nashville, TN  / Austin, TX  / Dallas, TX  / El Paso, TX  / Farmers Branch, TX  / Fort Worth, TX  / Harlingen, TX  / Houston, TX  / McAllen, TX  / San Antonio, TX  / Ogden, UT  / Salt Lake City, UT  / Fredericksburg, VA  / Hampton, VA  / Norfolk, VA  / Richmond, VA  / Roanoke, VA  / Vienna, VA  / Burlington, VT  / Seattle, WA  / Spokane, WA  / Tacoma, WA  / Vancouver, WA  / Green Bay, WI  / Milwaukee, WI  / Waukesha, WI  / Charleston, WV ...View All
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Posted 1 month ago
Job Description
Duties

WHAT ARE THE SMALL BUSINESS SELF-EMPLOYED (SB/SE), LARGE BUSINESS AND INTERNATIONAL (LB&I), AND TAX EXEMPT AND GOVERNMENT ENTITIES (TE/GE) DIVISIONS?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas: SBSE (Exam and Collection), LB&I, and TEGE

The following are the duties of this position at the full working level.

  • Supports multiple managers and groups consisting of professional and technical employees both remotely and on-site as well as performing administrative tasks as needed for the post-of-duty.
  • Validates and inputs information to open, assign, transfer and close cases using various business unit case management automated systems such as the Examination Return Control System (ERCS), Report Generating System (RGS), Integrated Collection System (ICS), Entity Case Management System (ECMS) and Integrated Data Retrieval Systems (IDRS).
  • Verifies completeness and accuracy of case controls to ensure compliance with established business unit procedures and formats. Identifies and resolves inconsistencies shown on the Related Return Report, Inventory Validation Listing, or other inventory reports. Extracts and analyzes data such as ERCS/AIMS/IDRS data to monitor statutes and alert the group manager and technical employees to ensure protection of the Government's interest.
  • Analyzes case information to determine the appropriate procedures to close cases involving multiple work streams. Maintains and updates a variety of manual and automated tracking systems used in processing cases.
  • Retrieves from business unit automated systems such as ERCS, RGS, CEAS, ICS, Entity, and ATFR and IDRS a variety of reports and technical material including forms, correspondence, supporting documents, etc. related to taxpayer cases.

If this position has promotion potential and you are selected at a grade level lower than the full working level, you may be non-competitively promoted to more complex duties and work more independently, as your career progresses. For example, you may be hired as a GS-05, but if the position has promotion potential to GS-11, then you can move from a GS-05 to a GS-11 in as little as three years. Promotions are not automatic, and may occur after you have:
  • met time-in-grade requirements;
  • performed at an acceptable level of competence; and
  • demonstrated your ability to perform work at the next higher grade level.
Requirements Conditions of Employment

  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE GS-5 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Experience providing clerical and admin support to managers and staff. Experience operating a variety of software systems to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring taxpayer/customer complaints and inquiries. Experience with using internal regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. Experience applying grammar, spelling and punctuation to prepare reports and correspondence.

OR
Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.
OR
A combination of education and experience equivalent to that described above.

SPECIALIZED EXPERIENCE GS-6 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience providing clerical and admin support to multiple managers and groups. Experience operating a variety of software systems to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring taxpayer/customer complaints and inquiries. Experience with using internal regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. Experience applying grammar, spelling and punctuation to prepare reports and correspondence.

You must meet the following special requirements:

In addition to the experience and/or education requirements identified for this position, applicants must also demonstrate a typing proficiency of 40 words per minute. Applicants must be able to demonstrate a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). For this position, you may be asked to participate in a performance test, present a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying your proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test at a later step in the process.

For more information on qualifications please refer to .
Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

Vacancies to be filled as follows. Please see locations information above, to find the street address, city and state for each Building Code.

2 vacancies in LA1336
1 vacancy in LA1340
1 vacancy in LA1399
7 vacancies in MA0131
2 vacancies in MA0137
1 vacancy in MA5863
1 vacancy in MA5955
1 vacancy in MD0055
1 vacancy in ME0068
1 vacancy in ME4276
1 vacancy in MI2210
1 vacancy in MI3022
2 vacancies in MN1600
2 vacancies in MN1675
1 vacancy in MO1833
2 vacancies in MO2008
1 vacancy in NC1151
2 vacancies in NC2310
4 vacancies in NC2598
2 vacancies in NC2668
1 vacancy in NH6185
1 vacancy in NJ4531
5 vacancies in NJ4541
1 vacancy in NJ4571
2 vacancies in NJ4611
2 vacancies in NJ4721
1 vacancy in NJ5105
1 vacancy in NM1524
2 vacancies in NV7516
1 vacancy in NY0128
1 vacancy in NY0282
1 vacancy in NY0300
6 vacancies in NY0350
1 vacancy in NY0376
1 vacancy in NY7064
1 vacancy in NY7071
2 vacancies in NY7288
1 vacancy in NY7304
4 vacancies in NY7340
1 vacancy in NY7501
3 vacancies in OH0189
1 vacancy in OH0195
1 vacancy in OH0208
1 vacancy in OK1356
1 vacancy in OH0195
2 vacancies in OH0208
2 vacancies in OK1356
1 vacancy in OK1431
3 vacancies in PA0233
3 vacancies in PA0277
2 vacancies in PA0507
1 vacancy in PA0865
1 vacancy in PA0896
1 vacancy in PA7017
2 vacancies in PR4001
1 vacancy in RI7085
2 vacancies in RI7097
1 vacancy in SC0068
6 vacancies in TN0005
4 vacancies in TN0052
1 vacancy in TN0076
1 vacancy in TN2351
3 vacancies in TX0284
1 vacancy in TX0297
5 vacancies in TX0298
5 vacancies in TX0302
2 vacancies in TX2038
2 vacancies in TX2298
1 vacancy in TX2653
1 vacancy in TX2785
3 vacancies in TX2835
3 vacancies in TX2982
3 vacancies in UT1522
3 vacancies in VA0008
3 vacancies in VA0088
1 vacancy in WA0094
1 vacancy in WA0101
1 vacancy in WA8075
1 vacancy in WI1696
1 vacancy in WI1720
1 vacancy in WI1738
1 vacancy in WV0167

Additional information

  • Subject to a 1-year probationary period (unless already completed).
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • This is a bargaining unit position.
  • Tour of Duty: Monday-Friday, Dayshift
  • Alternative work schedule, staggered work hours or telework may be available.
  • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
  • Relocation expenses - No
  • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
Though many locations may be listed, you will be limited to a maximum of 3 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.
This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 05/06/2024, 07/26/2024, 10/04/2024, 12/17/2024. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 5 days prior to the additional cut-off date(s). Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date who place in the highest category will be considered next. Selections from this announcement may be made no later than (NLT) 03/11/2025.

Amended to show when making location selections:

Vacancies to be filled as follows. Please see locations information above when making, to find the street address, city and state for each Building Code.

2 vacancies in AL2203
3 vacancies in AR0063
1 vacancy in AZ0058
1 vacancy in AZ6886
1 vacancy in AZ7887
5 vacancies in CA0150
1 vacancy in CA0154
4 vacancies in CA0273
2 vacancies in CA0281
1 vacancy in CA0316
6 vacancies in CA0521
1 vacancy in CA6116
2 vacancies in CA6139

*Additional location information in the How you will be evaluated section and Education section*
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

  1. Online Application - Questionnaire
  2. Education - See Education Section above
  3. Registration/License (if applicable) - active, current registration/license
  4. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 12/17/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 12/17/2024.

To preview the Application Questionnaire, please click the following link:

  • To begin the application process, click the "Apply Online" button.
  • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
  • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 12/17/2024.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information (ERC) Employee Resource Center
Phone

Website

Address

SBSE
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Work Hours (i.e. shift)
Full-time -
Salary and Benefits
$39,576 - $71,390 per year
Required Education
High School or Equivalent
Required Experience
1+ years
Security Clearance Note
Not Required
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