Apprentice Program - Customer Experience Marketing
New York, NY 
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Posted 1 month ago
Job Description

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Plus, Allstate is changing how, when, and where we work-to lead us boldly into our future. We're empowering our employees to create better ways of working through more intentional use of communication and collaboration practices, processes and tools.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don't follow the trends. We set them.

Job Description

Jump start your marketing career at Allstate! Our paid, fully-remote 24-month program is designed for students enrolled in an associate degree program at a community or technical college who are looking to gain hands-on experience in marketing at a Fortune 100 company.

We welcome those passionate about marketing to apply, even if you don't have specific experience in these functions yet. If you are willing to learn and pursuing a related degree, we will provide the hands-on training to build your skills! Selected candidates will be matched and invited to interview for one of the five roles below:

Voice of Customer:

The Voice of Customer (VoC) team utilizes its expertise to determine how and where Allstate listens to customers. The insights derived from this feedback ecosystem will enable the organization to improve processes, products and experiences that our customers have, and thus, must be actionable.

Analytics:

The Analytics Apprentice provides analytic support in the translation of empirical data into actionable insights and leverages this insight to empower the organization to guide, shape and inform efforts to improve the customer experience and design and deliver customer centric products, services and experiences.

Insights and Visualization:

The Customer Insights and Visualization Apprentice democratizes actionable customer insights by leveraging user-friendly visualizations and analytical tools, empowering business partners with customer insights that will guide, shape, and inform efforts across the enterprise to improve and transform the customer experience.

Learn

Flexible scheduling around your classes that also provides hands-on learning opportunities

Earn

Competitive pay rates and benefits options, plus tuition assistance

Develop

Professional development, mentorship, and networking opportunities to support your career growth

Job Qualifications
  • Must be enrolled in a degree-seeking pathway at a community or technical college

  • Must be enrolled in courses related to intended career field:Data Science, Applied Human Behavior, Statistics, Business Administration

  • Must be in good academic standing at attending institution

  • Must not currently be participating in another apprenticeship program (virtual or in person)

  • Has completed no more than 30 semester credit hours by August 2024

Skills:
  • Confident, professional written and oral communication skills

  • Basic critical thinking and problem-solving skills

  • Intermediate relationship building skills

  • Ability to handle multiple tasks, prioritize and organize

  • Ability to work independently and collaboratively as part of a team

  • Curiosity and a desire to continuously learn

Compensation Data

Compensation offered for this role is between $20 - $28/hour and is based on the role the apprentice is hired into.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstate's benefits,

Learn more about life at Allstate. Connect with us on , , and or watch a .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the "EEO is the Law" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

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It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
Open
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